DevOps training description in English

DevOps aims at establishing a culture and environment where building, testing, and releasing software and services can happen rapidly, frequently, and with minimal support, in order to continuously grow business advantage and customer satisfaction.

The main elements of DevOps are:

• Providing applications and services for the business Just‐in‐Time (JiT) by streamlining Continuous Delivery (Agile) and assuring frequent feedback loops
• Ensuring continuity of IT services by a risk based approach of business needs
• Managing the lifecycle of applications and services, including end‐of‐life conditions.
• Implementing a blame‐free, diverse culture, in which it becomes acceptable to fail fast

The word ’DevOps’ is a contraction of ‘Development’ and ‘Operations’. DevOps is a set of best practices that emphasize the collaboration and communication of IT-professionals (developers, operators, and support staff) in the lifecycle of applications and services, leading to:

• Continuous Integration: merging all developed working copies to a shared mainline several times a day
• Continuous Deployment: release continuously or as often as possible
• Continuous Feedback: seek feedback from stakeholders during all lifecycle stages

The DevOps practices covered in this course are derived from the Three Ways:

• The First Way is to enable the work to move fast from left to right, from Development to Operations to the customer.
• The Second Way is to enable feedback to go fast from right to left, from all stakeholders back into the value stream.
• The Third Way is to enable learning by creating a high-trust culture of experimentation and risk-taking.

Moreover, the crucial subjects of security in all stages, and maintaining compliance during change are covered.
DevOps is best known in the field of software services, but its principles are applicable in all contexts where fast delivery of reliable products and services is relevant. DevOps contributes to the success of the overall organization by facilitating the synergy of Agile development, Service Management and Lean improvement while assuring security and maintaining control in a continuous delivery pipeline.
DevOps is also part of the upcoming ITIL4 recommendations which embraces new ways of working, such as Lean, Agile, and DevOps to address the need for multimodal service management.

Goals:
The primary goal of this course is to ensure that the participants be familiar with DevOps practices in the Three Ways: Flow, Feedback, Learning and Experimentation. The participants will understand the impact of these organizational and technical changes on their daily work.
A secondary goal is to prepare participants for the EXIN DevOps Professional examination.
Who is recommended for:
The course is meant for anyone working already within a DevOps environment or in an organization that considers the transition to a DevOps way of working. The course is a natural supplement for ITIL practitoners and anyone holding certificates in ITIL (Foundation, Intermediate and/or Expert).

The target group includes, but is not limited to:

• Software and Website Developers
• IT Service Management operating and support staff
• Product and Service Owners
• System Engineers
• Project Managers
• Test Engineers
• Process Managers
• DevOps Engineers
• Agile Scrum practitioners
• Lean IT Professionals

Preconditions:
None, however pre-knowledge of Agile, Lean and/or IT Service Management (ITIL) is advantageous.